About Me

Greetings!

I’m Jack Went. With over 15 years in IT, I have developed a strong background in technical analysis within a Managed Service Provider environment. Throughout my career, I have worked with a wide range of technologies including servers, networking, and the application layer. As a result, I am able to deliver secure and efficient solutions that support both business needs and innovation.

My Background

My journey into IT began with a passion for electronics and coding. Since then, my curiosity has driven me to continuously explore new tools and approaches. Additionally, I enjoy finding smart solutions to complex technical challenges

What I Aim to Achieve

Technology evolves quickly. Therefore, I strive to stay ahead by learning and adapting to new advancements. Ultimately, my goal is to provide reliable systems, improve productivity, and create new opportunities through technology.

about me - skills

Skills

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Cisco

Strong skills in installation, configuration, managing and maintain ASA firewalls along with cisco catalyst switches.

Microsoft
  • Installation, configuration of Windows Server 2003/2008/2012/2016/2019/2022
  • Installation, configuration of Hyper-V roles along with powershell automation
  • Installation and administration of Exchange 2010 2013, 2016, 2019
  • Building & maintaining Windows WDS images
  • Extensive knowledge of windows image customization and deployment
  • Setup and administration of Active Directory
  • Setup and administration of DHCP
  • Setup and administration of DNS
  • Setup and administration of Certificate authority Server
  • Setup and administration of IIS
  • Setup and configuration Print & Print Management Services
  • Setup and administration of Terminal Services (Remote Desktop Services)
  • Setup, configuration and administration of Office365
  • Setup, configuration and administration of AzureAD (Microsoft Entra ID)
  • Setup, configuration and administration of InTune
HPE Networking

Strong skills in installation, configuration, managing all HP procurve and Aruba switches

HPE Proliant Servers

Fault diagnostics for all HP ProLiant Blades and servers
Software upgrades
Firmware upgrades
HP Networking
Strong knowledge and setup skills in HP cli on procure switches.
Basic ASA configuration skills

HPE Storage

Rack and cable
Install and Configure iSCSI, SAS and FC
Install and Configure P2000, MSA2040, EVA4400 and LeftHand
Fibre Zoning

VMware

Install and configure ESX 3, 4, 5, 6, 7
Install and configure vCenter
Skills transfer and Documentation

Veeam

Install, Configure and administer for Veeam Backup and Replication, multi site and with tape libraries as well as backup for office 365.

Watchguard

Strong skills in installation, configuration, managing and maintain watchguard firewalls along with setting up Webblocker, Gateway AV and IPS/IDS policies.

Paloalto

Strong skills in installation, configuration, managing and maintain Paloalto firewalls.

Ubiquiti

Strong skills in installation, configuration, managing the unifi range of devices along with AP management via unifi controller and cloud key.

Opengear

Strong skills in installation, configuration of Opengear devices along with the opengear lighthouse server for secure remote management.

Linux

Novice user, preferred distributing would be ubuntu, have setup multiple webservers (LAMP) along with syslog servers (soon to be listed on my projects page!).

Security

Carbon Black – Setup Configuration & Administration
Splunk – Setup Configuration & Administration
Syslog – Setup Configuration & Administration
IPS/IDS – Setup Configuration & Administration
WebFilter / WebProxy – Setup Configuration & Administration
Proofpoint – Setup Configuration & Administration
Minecast – Setup Configuration & Administration
Cloudflare – Setup Configuration & Administration
Malware Bytes – Setup Configuration & Administration
Tenable, Nessus Scan – Setup Configuration & Administration
Qualys – Setup Configuration & Administration

VOIP

Setup, manage and maintain a MCD3300 with vMAS and vMBG.
Setup, manage and maintain 8×8 in multiple countries using soft clients.
Setup, manage and maintain twillio in conjunction with FreeSWITCH in multiple countries using soft clients as well as desk phones.

about me - certification

Certifications

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Cisco

Meraki CMNA
Managing Industrial Networks with Cisco Networking Technologies (200-401 IMINS)

Microsoft

Installing and Configuring Windows Server 2012 (70-410)
Administering Windows Server 2012 (70-411)
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 & 2013

VMware

VMware Certified Professional (5.1)
VMware Certified Professional (6)
VMware Certified Professional (6.5)

HP

HP2-K31: Technical Introduction to the HP Storage SMB Portfolio
APS – HP ProLiant ML/DL/SL Servers
APS – HP BladeSystem Solutions
HP2-T16 Industry Standard Architecture and Technology
HP2-T17 Servicing HP ProLiant ML/DL/SL Servers
HP2-T19 Servicing HP BladeSystem Solutions
HP2-T21 Administering HP Server Solutions
HP ProLiant DL500 Series Server Family Technical Training
HP BladeSystem c3000/c7000 Service Qualification
HP0-D13 – Technical Introduction to the HP Enterprise Portfolio

Proofpoint

PPS 101: Protection Server Foundations – Level 1
PPS 102: Protection Server Administration – Level 1
PPS 103: Protection Server Configuration – Level 1
TAP 101: Targeted Attack Protection Foundations – Level 1

CybSafe

CybSafe Certification in Security Awareness

Nexthink

Nexthink Platform Administrator, Nexthink Mastering NQL, Nexthink Fundamentals & Nexthink Content Management

Cato

CCA